Frequently Asked Questions
Here are some nswers to common questions about our products and services.
We offer a select range of home goods, apparel and accessories themed around books and dogs. Products are based on compatibility with the art of Megan Chapa. Products are selected if they are a quality and vibe match in her own home. If she won't use it, who will?
To place an order, simply browse our online store, add your chosen items to the cart, and proceed to checkout. We offer a seamless and secure checkout process to ensure your satisfaction.
We currently only ship our products within the United States. Shipping costs and delivery times will vary depending on the destination. You will receive a tracking number once your order is dispatched. Items will arrive in separate packages as products are printed at time of purchase at the facility closest to your mailing address. Click for our full policy.
Our policy in short is - Reprint before Refund.
Products are printed to order especially for you by our network of professionals. Refunds are only issued for manufacturer quality issues.
Contact us within 30 days of item delivery. When an item arrives from the manufacturer in poor quality we will happily make you a second item and send it out as soon as possible at no additional fee. Items must be new in their original condition.
If the second item arrives with manufacturer quality issues you will be issued a refund to your original form of payment.
Items must be new in their original condition.
Our manufacturers require photo documentation and reserves the right to refuse service when an item has been used and shows normal wear and tear or abused.
Our full policy can be found HERE.